Client Support


Practice Director provides personalized, professional support to our valued community of clients. Our relationship doesn’t end after training. Support is an on-going process of learning and implementing to ensure your practice is efficient.

Client Support Information

(Please note: the phone number for support beginning with area code 866 is no longer in service
as of May 1, 2014.)

Monday – Friday — 844.574.2020
6:30 a.m. to 5:00 p.m. (CST)

Saturdays: — 402.429.1586
8:00 a.m. to 12:00 p.m. (CST)

E-mail us:

Connect with Client Support

Our support staff can connect to your workstation remotely and chat with you through messaging to help you when you are having issues. » Click here for assistance

Client Training Center

Practice Director provides comprehensive training through online videos. The training videos can be accessed 24 hours a day, 7 days a week, with an Internet connection. Our online training is quick and convenient to master all functions within the Practice Director environment. You can view the online videos, then apply your knowledge in the training/testing sandbox database on your server. New videos are constantly being adding to reflect new functionality within the system. Click here to access our training videos.

Client Support Information

Monday - Friday
6:30 a.m. to 5:00 p.m. (CST)

8:00 a.m. to 12:00 p.m. (CST) - 402.429.1586

Williams Group

Practice Director EHR 5.1
Complete EHR Ambulatory
Holds Certificate No. 08272015-1931-5
Date Certified: 08/27/2015

Modules Tested: 170.314 (a)(1-15); (b)(1-5, 7); (c)(1-3); (d)(1-8); (e)(1-3); (f)(1-3); (g)(2-4)
Clinical Quality Measures tested: 50v2; 68v3; 69v2; 138v2; 142v2; 143v2; 155v2; 165v2; 167v2
Additional software used: Surescripts Network for Clinical Interoperability, Dr First Rcopia

This Complete EHR is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Additional costs & Limitations:
Available by clicking here