We’ll help you achieve a successful transition!

Whether you’ve been using another software system or a paper-based system, it’s critically important that the transition to your new software is smooth and successful. Our U.S.-based Support Team will make sure your practice has everything you need to use Practice Director efficiently and effectively.

A proven step-by-step process

Getting started with your new software doesn’t have to be overwhelming. To ensure a positive experience and the best results, our support team will guide you through a step-by-step process that will have you confident and ready to go live in a short period of time. We’ll help you with everything from your first kick-off call with your consultant to software installation, training, insurance claims clearing enrollment, equipment linking, data conversion and more.

Link your equipment for added efficiency.

Practice Director support technicians have developed the tools necessary to successfully link your equipment to Practice Director. Practice Director’s EHR supports acquiring habitual, keratometry, objective refraction, subjective refraction and tonometry readings directly from the associated diagnostic systems. Our technicians have successfully linked diagnostic equipment from Topcon, Marco, Nidek, Burton, Reichert, Huvitz, Medmont, Carl Zeiss and others.

We’ll work with you to complete the steps necessary to create the connections between each piece of equipment and a Practice Director work station.

The equipment linking process generally takes about two weeks to complete. Upon completion, data will be uploaded from your equipment into Practice Director automatically so that you no longer need to manually enter the data.

Keeping your data

Practice Director provides data conversion services to convert patient demographic information from your previous or legacy software. A data conversion can save an enormous amount of time entering patients into the Practice Director database. Our technicians have converted data from Compulink, OfficeMate, Eyecom, MaximEyes, E-Z Frame, OPTO, OD Professional, RLI, OMS2000, and many other proprietary software systems.

The process for converting your legacy system patient demographic information is straightforward. In most cases, you will schedule a time with one of our support technicians to help you extract the data from your legacy system. Once they have the data to be converted, they will perform the conversion and load the data onto your server.

Please contact us for details or any questions you may have.

Client Support Information

Monday - Friday
6:30 a.m. to 5:00 p.m. (CST)

8:00 a.m. to 12:00 p.m. (CST) - 402.429.1586

Williams Group

Practice Director EHR 5.1
Complete EHR Ambulatory
Holds Certificate No. 08272015-1931-5
Date Certified: 08/27/2015

Modules Tested: 170.314 (a)(1-15); (b)(1-5, 7); (c)(1-3); (d)(1-8); (e)(1-3); (f)(1-3); (g)(2-4)
Clinical Quality Measures tested: 50v2; 68v3; 69v2; 138v2; 142v2; 143v2; 155v2; 165v2; 167v2
Additional software used: Surescripts Network for Clinical Interoperability, Dr First Rcopia

This Complete EHR is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

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