Training Program

Practice Director provides a comprehensive training program to meet your unique learning needs. Your training will be monitored from start to finish by your assigned Practice Director Senior Software Consultant. The experience is structured to make the learning process more enjoyable and more efficient.

There are three effective components to Practice Director’s training program:

  1. Online Training Videos

    Your Practice Director consultant will provide you with 24/7 online access to Practice Director’s training center. The online training center provides brief training videos that cover all aspects of the software. The information is presented in logical modules that monitor your progress. Users that complete all modules are qualified as a “Practice Director Certified User.”*

  2. Training database

    Practice Director comes with two databases. A production database and a training/testing database. The training/testing location is a full version of Practice Director. It allows you to practice and learn by doing, but it does not affect your live information/data. The training/testing database comes pre-loaded with dummy data for users to test their working knowledge of the program. Users may input hypothetical work flow situations and transactions that are encountered in the every day use of Practice Director (e.g. scheduling patients, entering charges and related explanation of benefits – “EOB”). Practice Director is shipped to you with two database locations to enter data: a production location and a training/testing location.

  3. Software consultant

    Practice Director is extremely easy to learn and easy to use, but questions may still arise. These questions can be answered by calling your software consultant. Practice Director training, as with all aspects of Practice Director, is supported by your assigned software consultant.

*The average training requirement for certified users is 12 to 16 hours.

Optional On-site Training

The Practice Director team provides custom optional on-site training. Your software consultant will collaborate with you to evaluate your training needs and set a unique training agenda prior to arrival on site. On-site training is typically a one and one half day custom program and is recommended in circumstances where users are unable to set aside time to complete their associated work function training video module(s) and applicable sandbox scenario(s). On-site training is $125 per hour.