Software Installation

Our support team will assist you with installing Practice Director in your office.

To make it as easy as possible for you, our support team will assist you with the entire software installation process. Depending on your needs, there are a couple of options available.

Remote Installation

To have Practice Director installed on your practice’s server, we will schedule a time for our support team to connect remotely to your server and install the software. Installation time varies depending on your internet access and platform, but it usually takes one to two hours to install the software on a server.

Single and Multi-Office Installation

Practice Director supports an unlimited number of computers. Our enterprise-level software system supports both single-office practices and practices with any number of offices and any number of providers.

Do your work from any office!

  • View and schedule appointments from any office.
  • Create and view patient charts from any office.
  • Run revenue, accounts receivable and production reports from any office (by provider or by all offices combined).
  • Run deposits and inventory reports by one or all offices combined.
  • And much more…

Deployment Options

Practice Director offers support for a number of multiple office deployment choices. Common deployment scenarios are listed below.

Windows Terminal Sever

Practice Director supports using Terminal Services with the following operating systems: Windows Server 2003, Windows Server 2008 and Windows Server 2008 R2. Windows Terminal Server is a proven deployment architecture for supporting enterprise-level software across WAN connections.

Linux Terminal Server

Practice Director offers a plug-and-play installation of Linux Terminal Server, along with NoMachine NX, on a Practice Director-supplied server to support an unlimited number of office connections. Linux is a viable and low-cost alternative to Windows Server. Please contact us for details on Linux Terminal Servers.

Mac OS X Terminal Server

Practice Director works well with either an Aqua Connect Terminal Server or iRAPP Terminal Server. iRAPP and Aqua Connect support the same RDP protocol that a Windows Terminal Server uses to allow both PCs and Macs to connect to a Mac Terminal Server remotely.

Virtual Private Network (VPN)

A VPN provides a secure, economical solution for transferring information among multi-site practices. A VPN router, such as a Cisco ASA, can be installed at each location. A single VPN router can be installed at the Server location using a VPN Client to connect to the VPN router. VPNs encrypt the data communication among sites ensuring the security and HIPAA compliance of the data transferred. In general, VPN is not recommended for busy offices where more immediate response times are critical.

Client Support Information

Monday - Friday
6:30 a.m. to 5:00 p.m. (CST)

8:00 a.m. to 12:00 p.m. (CST) - 402.429.1586

Williams Group

Practice Director EHR 5.1
Complete EHR Ambulatory
Holds Certificate No. 08272015-1931-5
Date Certified: 08/27/2015

Modules Tested: 170.314 (a)(1-15); (b)(1-5, 7); (c)(1-3); (d)(1-8); (e)(1-3); (f)(1-3); (g)(2-4)
Clinical Quality Measures tested: 50v2; 68v3; 69v2; 138v2; 142v2; 143v2; 155v2; 165v2; 167v2
Additional software used: Surescripts Network for Clinical Interoperability, Dr First Rcopia

This Complete EHR is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

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