Testimonials

Andrew Bateman, O.D.
“We wanted software that was modern and easy for employees to operate, and we wanted great customer service, so we bought Practice Director. Our previous software had all of the bells and whistles but was still difficult to use. As Practice Director continually evolves and adds new features, we find each feature much more intuitive and easy to use. Training new staff mem¬bers is simple, as the layout is similar to other familiar programs outside of the EMR world. This allows them to intuitively find tabs and program areas. I highly recommend the working relationship we have with Practice Director. Both the software and the people behind the software continue to exceed our expectations.”
Andrew Bateman, O.D. | Lincoln, NE
Wesley Garton, O.D., F.A.A.O.
“I just received my first Hi-Tech incentive payment in the amount of $18,000! Practice Director was helpful throughout the attestation process, and I’m pleased overall with my decision to use Practice Director Software. Practice Director’s Meaningful Use Tracking System Report automatically calculated most attestation requirements for me, including clinical quality measures and the medical prescriptions I prescribed through their embedded eRx. I can also use the Meaningful Use tracking system to monitor and ensure I’m meeting the necessary requirements for this year and future years.”
Wesley Garton, O.D., F.A.A.O. | Wichita, KS
Jeff LaFerla, O.D.
“As a private practitioner, it’s so important that your software be easy-to-use, reliable and affordable. Before I switched to Practice Director, the thought of implementing electronic health records and learning a different practice management system was nauseating! But, thanks to an easy-to-use system and great support, the transition was much easier than I ever imagined! I was guided smoothly through the entire training, set-up and go-live process. My office is now more efficient, and we provide better patient care while saving hundreds of dollars on charting supplies each month. That’s a win-win no patient or practice should be without!”
Jeff LaFerla, O.D. | Kansas City, MO
David Sparks, O.D.
“A trusted friend recommended Practice Director, and choosing it turned out to be the best decision I made. Practice Director’s functionality is very sensible and easy-to-understand, and it manages my insurance payments exceptionally. The training modules are easy-to-follow, and my staff has no complaints about our software. Most importantly, Practice Director’s customer service is unmatched. They genuinely care about us and can always answer my questions. I highly recommend Practice Director to anyone who is starting a practice, moving from paper to electronic records or switching software.”
David Sparks, O.D. | Pilot Mountain, NC
Susan, Gayer, O.D.
“My previous software had many issues, and the customer service I received was unsatisfactory. So I was happy to go live with Practice Director’s fully integrated EHR and practice management software in one day and save money at the same time.
Practice Director works smoothly with our exam flow, and its inventory system for the optical saves us time. I no longer have to write and re-write prescriptions, as we can log a prescription and print it anytime. This has cut down on errors in prescriptions given to patients as well as during the ordering process. I’m always amazed at how quickly Practice Director listens to my needs and responds. With quality software and superior personal service, Practice Director continually demonstrates their commitment to delivering the best.”
Susan Gayer, O.D. | Worthington, OH
Ryan Parker, O.D.
“Choosing Practice Director was one of the best decisions I’ve made for the long-term success of my practice. When I opened my practice in January 2007, one of my main goals was to utilize an optometric software program that had it all, including electronic medical records. I initially selected a high-priced option and quickly regretted the decision. After dealing with countless headaches and who knows how much lost income, I found Practice Director. The training process was impressive. The modules were easy to follow and full of great information — and the Practice Director team did a remarkable job of transferring the data from our old system. Practice Director is extremely user-friendly and my staff has become proficient with the program in a short amount of time.”
Ryan Parker, O.D. | Ardmore, OK
Jason Maasdam, O.D.
“I chose Practice Director as my software because of its strong reputation and successful results. We knew there would be unmatched long-term potential. Practice Director Software has truly reinforced the technology-forward image of our practice. The Java SQL database provides a wonderful ability to mine data for marketing and practice management information. The database is stable; we have had no crashes or lost data, even through power outages and surges. Nevertheless, it is always comforting to know that our electronic medical records are securely backed up off-site. The EMR function is a huge benefit because procedural codes no longer have to be double entered by staff anymore. This saves valuable time and improves the accuracy of insurance claims.”
Jason Maasdam, O.D. | Knoxville, IA
Kevin Kissel, O.D. and Joy Kissel, O.D.
“We chose Practice Director because it provides everything we were looking for in a software program: timely tech support, easy scheduling, EMR ability, accurate insurance billing, multiple office linkage, and computerized inventory — and all at a reasonable cost. Practice Director Software has provided our offices the capacity to be much more organized and efficient. Our experience with the Practice Director tech support staff has always been top notch. All of our questions are answered very quickly and with ease. It is amazing how fast the staff can figure out problems and help us to fix it, all while giving us valuable advice on how to avoid future problems. The Practice Director staff is second to none. It is safe to say that we have been incredibly pleased in choosing Practice Director as our practice management software.”
Kevin Kissel, O.D. and Joy Kissel, O.D. | Oceana, WV
Mike Grindstaff, O.D.
“There are so many important things to consider when starting a practice, especially from a technology standpoint. I looked at many different software options when setting up my office, and Practice Director was the most comprehensive, had the best customer service, and the best overall value. We love the flexibility to use Mac or PC. I worked for five years after graduating in established offices that relied on traditional charting, scheduling, and accounting systems. After opening my own office in 2008, I would never go back to the old way of doing things. Practice Director covers all aspects of our business … from EMR, scheduling, billing, and inventory all the way through reporting. We’ve had nothing but top-notch service and support … service that’s consistent with what we strive to provide our patients. After implementing Practice Director, we are more efficient, more organized, and as a result, more profitable.”
Mike Grindstaff, O.D. | Edmond, OK

“It’s important to find software that won’t slow you down, especially when switching from paper records to electronic records. I had used five other practice management systems before choosing Practice Director, and I’ve found that Practice Director is highly stable and efficient. Their EMR is well integrated with their entire system (not just an add-on module), making it faster and less cluttered. I also have a dedicated support specialist who is quick to respond whenever I need help. It is clear that Practice Director is a nimble software company dedicated to offering a superior product.”
Jay Chretien, O.D. | Atlanta, GA

“Practice Director is an extremely intuitive and easy to learn program. The transition in implementing Practice Director was seamless.”
Dr. Adam Drees | Austin, TX

“When I brought on Practice Director to be my EMR software, it was a moment just like when I first went to optometry school. My first year of school, I never realized all that optometrists could do. That is what it has been like with Practice Director — every time I turn around, I find it can do more things than I could think of. The support staff is great and is always trying to become even better and more cutting-edge.”
Dr. Christopher Jons | Buffalo, WY

“One of the reasons I chose Practice Director over other systems was due to the ease of being able to talk with someone in person. When I had some trouble in the beginning (due to a problem with my firewall, not Practice Director), it never took more than 15 minutes, and usually much less, to get a hold of someone to fix the problem. Since my entire business runs on this software, it is extremely important to get problems fixed as soon as possible, and Practice Director’s support has always been there to help right away.”
Dr. Kelly Lu | Blytheville, AR

“I switched to Practice Director after researching many vendors and determining that Practice Director surpassed them all. It has been effective and easy to learn. I implemented the EMR about 6 months ago and am happy to say it has been a smooth transaction. The support from Practice Director has also exceeded my expectations.”
Dr. Thomas Politzer | Lakewood, CO

“I initially chose the software for its SQL database (which enables updates to be fluid with my practices’ real-world needs) and for the intelligence Williams Group brings to managing a profitable business, which is folded into the software’s design. After the investment (my 3rd EHR attempt), I realized the blessing that I now had at my fingertips. Practice Director increased my patient interaction time while increasing my bottom-line via efficiency. The team at Practice Director listens to my patient flow needs, and they have helped me eliminate keystrokes through regular updates. Their team works as a powerful unit and not just a series of individuals.”
Dr. Joseph Dollak | Tomball, TX