"I switched to Practice Director after researching many vendors and determining that Practice Director surpassed them all. It has been effective and easy to learn. I implemented the EHR about 6 months ago and am happy to say it has been a smooth transaction. The support from Practice Director has also exceeded my expectations."
Thomas Politzer, OD
"I am really pleased with how easily Practice Director helps us control and maintain a concise patient record. The software has improved my coding both diagnoses and procedures. My assistant, who handles insurance billing, recently told me that our turnaround on insurance was really speeding up and we both think that is due to Practice Director. New employees coming in find it easy to understand the modules and to understand how the system runs. All in all, Practice Director has been a very positive system in my practice."
Trish Dorsey, OD
Dorsey Optometry, Emporia, KS
"Choosing Practice Director was one of the best decisions I’ve made for the long-term success of my practice. I initially selected a high-priced option and quickly regretted the decision. After dealing with countless headaches and who knows how much lost income, I found Practice Director. The training process was impressive. The modules were easy to follow and full of great information. Practice Director is extremely user-friendly and my staff has become proficient with the program in a short amount of time."
Ryan Parker, OD
Ardmore Premier Eyecare, Ardmore, OK
"With the government imposing the mandatory regulation of needing to switch to Electronic Health Records, we decided that we needed to do some research. That is when I came across Practice Director. From the first interaction, it was clear that they really cared about who we were and meeting our specific needs. That immediately told us that this was a company we needed to work with. We had employees who were not exactly computer-savvy, and we had been so used to using paper for 27 years. It was quite a concern to take everyone from writing everything down to entering everything in electronically. When we watched the demo for Practice Director, they took the time to go through every single aspect with us. They promised us that they would be there every step of the way, and any time that we needed support, they would be available. That has proved to be true time and time again."
Trish Brown, Office Manager
Smoky Mountain Eye Care, Waynesville, NC
"A trusted friend recommended Practice Director and choosing it turned out to be the best decision I made. Training new staff members is simple, as the layout is similar to other familiar programs outside of the EHR world. This allows them to intuitively find tabs and program areas. Practice Director’s functionality is very sensible and easy-to-understand, and it manages my insurance payments exceptionally. I love how Practice Director helps me implement all aspects of my business from EHR to scheduling, accounting, and (of course) billing. I highly recommend the working relationship we have with Practice Director. Both the software and the people behind the software continue to exceed our expectations."
David Sparks, OD
Sparks Eye Care, Fairfield, OH
"I started a new practice with Practice Director in May of 2011. I looked in to many EHR providers before making my decision to go with Practice Director. I had heard colleagues’ horror stories about EHR implementation, but we didn’t have any of that. Getting started, the training and support were great. The value Practice Director EHR has added to our practice is above anything else I could find. I would recommend Practice Director to anyone starting a new office or adding an EHR."
Shannon Elwood, OD
Definitive Vision, Omaha, NE
"I received my first Hi-Tech incentive payment in the amount of $18,000. Practice Director was helpful throughout the attestation process, and I’m pleased overall with my decision to use Practice Director Software. Practice Director’s Meaningful Use Tracking System Report automatically calculated most attestation requirements for me, including clinical quality measures and the medical prescriptions I prescribed through their embedded eRx. I can also use the Meaningful Use tracking system to monitor and ensure I’m meeting the necessary requirements for this year and future years."
Wesley Garton, OD
Independent OD, Wichita, KS
"We researched many EHRs before purchasing Practice Director EHR. It was the best decision we have made for our practice in years! Our office has become more efficient, more organized, and therefore more productive. The exam portion is easy to learn and use with features that can be tailored to your needs. Because of Practice Director EHR, we received our incentive money in 2012, passed a VSP and Medicaid audit, and are in line to receive the incentives for 2013. We appreciate the prompt and knowledgeable technical support. We always receive a response the same day we contact support, usually within the hour. If you are thinking about purchasing an EHR and are in the research phase, look no further. Great product, great people to work with, and promises fulfilled!"
Bruce Robertson, OD
Family Eye Care, Kennewick, WA
"I chose Practice Director as my software because of its strong reputation and successful results. We knew there would be unmatched long-term potential. Practice Director has truly reinforced the technology-forward image of our practice. The Java SQL database provides a wonderful ability to mine data for marketing and practice management information. The database is quite stable; we have had no crashes or lost data, even through power outages and surges. Nevertheless, it is always comforting to know that our electronic medical records are securely backed up off-site. The EMR function is a huge benefit because procedural codes no longer have to be double-entered by staff anymore. This saves valuable time and improves the accuracy of insurance claims. Our third party claim payments are currently approaching 90% within 30 days. Since implementing Practice Director, our practice has become much more organized and efficient. We now have 14 active computer stations, and staff can conveniently look up information from any station. My staff is excited about the software. They learned it very quickly and enjoyed the training. The support from Practice Director is excellent and the response time to queries is very quick. I recommend Practice Director software to any OD! From first-hand experience, I can confidently say that productivity and profitability are sure to follow those who choose Practice Director software."
Jason Maasdam, OD
Eye Health Solutions, Knoxville, IA
"First, it’s owned by Williams Group, a long-standing, respected organization in optometry. Second, it’s quite intuitive, which is very important to train new staff. Unlike other systems, Practice Director’s EHR layout is simple and straightforward, plus it’s not crowded with small fields, which makes finding data easier. Also, the price was reasonable, although this was not a driving factor in my decision."